MILNE.

Service 01  /  AI assistants

An AI that answers, qualifies and books, 24/7.

Most enquiries are won or lost in the first five minutes. We build you a custom AI assistant that replies instantly, every time, day or night, so a lead never goes cold again.

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01The problem

Every missed message is a customer who already called someone else.

You can't answer the phone on a job. Emails sit until the evening. By the time you reply, they've moved on. Most local businesses quietly lose a chunk of their enquiries for one reason: nobody got back fast enough. An assistant that never sleeps fixes that overnight.

02What we build

A 24/7 assistant that knows your business inside out.

Trained on your services, prices, availability and the questions your customers actually ask. Not a clunky off-the-shelf chatbot, a sharp, on-brand assistant that lives on your website and in your inbox.

Instant replies, day and nightSomeone messaging at 11pm gets a proper answer at 11pm.
Qualifies every enquiryIt sorts the real jobs from the time-wasters before you lift a finger.
Books straight into your diaryNo back-and-forth. They pick a slot, it lands in your calendar.
Speaks in your voiceTrained on your tone and content. It sounds like you, not a bot.
Never drops a leadEvery name, number and detail captured, even the ones you'd have missed.
Knows when to step backThe moment a conversation needs a human, it hands straight to you.
03How it works

Live in days, not months.

01

We learn your business

Your services, prices, tone, and the questions you actually get asked.

02

We build and train it

A custom assistant, tested against your real enquiries until it's sharp.

03

We plug it in

Your website, your inbox, your calendar. Live and working.

04

We keep it sharp

It improves as real conversations come in, and we tune it.

04Proof

We've already built one for a housebuilder.

For William Abbott Developments, we built their homebuyers an AI assistant that answers any question about their new home, what the roof is made of, what boiler is fitted, where the warranty lives, instantly, with the document attached. We'll build yours.

See the workSee pricing
05Questions

Will it sound like a robot?

No. We train it on your voice and your content, so it reads like a sharp member of your team, and it hands over to a human the moment a conversation needs it.

What can it actually do?

Answer questions, qualify enquiries, book appointments, capture contact details and follow up. As much or as little as you want.

Where does it live?

On your website as a chat, and it can handle your email inbox too. One assistant, everywhere your customers reach you.

How much does it cost?

From £1,500 as a one-off build, or it's included in an ongoing AI Partner retainer. We quote properly after a quick chat, no surprises.

Is my data safe?

Yes. It only uses the information you give it, and we set it up so it never invents facts about your business.

Stop losing leads.

Tell us about your business and we'll show you exactly what your AI assistant could handle.